Analyst - Cargo Strategy and Planning - Dnata City East - Heathrow

Job Details


Salary: Competitive per annum
Hours: 37.5 per week, Monday - Friday
Location: Hybrid remote working with up to 2 days a week in our offices, at both DNATA City East, London Heathrow Airport and our VHQ in Crawley
Contract: Permanent
Closing Date: 29th August 2022 Many of our staff at Virgin work flexibly and in many different ways, including different core hours or remote working. Please talk to us at your application or interview stage about the flexibility you need. We can't promise to give you exactly what you want, but we are happy to explore what's possible for the role.

In a nutshell

While the airline industry has had an extremely challenging last 18 months, the Virgin Atlantic Cargo team has had a record-breaking year flying key routes, seeking new opportunities and helping our customers maintain their cargo flows. Over the last 18 months the team has introduced new products to support our Pharma services, new short-haul routes for intra-European markets and introducing cabin-loading for vital PPE shipments.
This is a fantastic opportunity to join a small but passionate team focused on delivering strategic, quantitative data and qualitive insights in an industry that is exciting, fast-paced and where no two days are the same. Our Strategy and Planning team are at the forefront of defining the wider business's future course. We're implementing new technologies and curating new perspectives which inform the business and allow it to assess performance and priorities in groundbreaking ways. As part of the Strategy and Plannning team you will be responsible for projects that influence strategy, decision-making and performance by providing accessible insight based on internal, external and macro indicators & intelligence sources.

Day to Day

- Develop and deliver dynamic dashboards and reports at various levels (e.g. region, route, and customer) for all Cargo performance metrics (Commercial, Operational and Financial). These will include, but not limited to revenue, costs, profit and market share.- Curate data sources to provide more efficient, up to date, relevant and accessible information to the business.- Provide actionable recommendations on route, customer and distribution strategies to maximise revenue performance, through extracting, manipulating and analysing data.- Work cross functionally with the Cargo division (including Sales, Digital, Revenue Management and Finance) to tackle complex problems that will guide and improve tactical and strategic decision-making.- Participate in the delivery and communication of the Cargo annual budget as well as short-term forecasting (weekly, monthly) of expected cargo performance at route, territory and regional levels.- Set targets and provide governance for internal and external incentive programmes to maximise and grow revenue and customer loyalty.- Work on and own assigned projects on commercial and operational related initiatives including planning, research and implementation.- Present and influence at all levels, including to the senior management team.- Seek further data-driven opportunities to create value for the business and be a continuous improvement champion.

About you

Do you have a strong analytical background with proven record of using data to drive change and guide decision making? Are you a creative problem solver with the ability to use organisational skills to prioritise and multi-task in a dynamic, fast paced environment? Then this could be the role for you! You may come from a Data Analyst or BI Analyst position. Alongside the above we're looking for someone with the following skills/experience:-Exceptional numerical skills and strong attention to detail (essential)-Strong ability to communicate complex messages to various audiences (essential)-Advanced knowledge and practical application of Excel (essential)-Experience using analytical and visualisation tools such as Power BI (essential)-Experience in querying databases using SQL and combining using an ETL tools such as ADF or Alteryx (desirable)-Experience developing business strategies at various levels - corporate, customer, etc. (desirable)-Experience using predictive modelling (forecasting) tools and techniques (desirable)If you have shown experience of delivering the above, then we want to hear from you.

Be yourself - Our differences make us stronger

Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer, and actively encourage applications from all backgrounds. At Virgin Atlantic we believe everyone can take on the world - no matter your age, gender, ethnicity, sexual orientation, disabilities, religion or beliefs. We celebrate difference, and everything that makes our colleagues unique, by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.
To make your journey with us accessible, and individual to you, we encourage you to let us know if you'd like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (Recruitment@fly.virgin.com) feeling confident that we've got your individual considerations covered.
You'll be assessed against our values for a selection of your interview process, learn more about them here: Our Values