Front of House Supervisor
TITLE – Front of House Supervisor
DEPARTMENT – Front Office
RATE OF PAY – Competitive including excellent benefits!
CONTRACT TYPE – Full Time
Are you a talented hospitality expert ready to take on the role of Front of House Supervisor?
ARE WE LOOKING FOR …
We are looking for a strong character who has a hands-on approach and can deal with the pressures of day-to-day operational issues. Evidence of excellent people management skills is essential as is the ability to organise, inspire and lead a team. Knowledge of ‘Opera’ would be beneficial but not essential.
You will need a passion for this sector of the industry and delivering outstanding service, in an environment where guests have high expectations. Experience in the Rooms Division sector of the hospitality industry is essential, with a preference for those candidates who have worked in a quality driven, high volume environment.
YOU’LL DO …
Responsible for supporting and implementing department standards and ensuring that they are practiced by the Front of House team throughout your shift. You will focus on providing the ultimate guest service experience for all guests, from the point of arrival through to the time of departure. Ensuring training is conducted to Resort standard and reflects business needs.
IN IT FOR YOU…
As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, lifestyle and retail discounts and fantastic career development opportunities just to name a few we are sure you won’t be disappointed!
ARE WE …
The Celtic Collection is a prestigious portfolio of five unique hotels at the gateway to South Wales.
The Collection has grown from the success of the Celtic Manor Resort, a flagship business and leisure destination that has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards.
Host venue of the 2014 NATO Summit and the 2010 Ryder Cup, the Celtic Manor Resort offers three championship golf courses, luxury spas, exceptional conference facilities and team-building and family activities including archery, adventure golf, laser clays and treetop ropes courses.
A choice of eight award-winning restaurants in The Celtic Collection includes Steak on Six, Pad serving passionate Asian dishes, and the Newbridge on Usk, a separate country inn with six bedrooms.
The Collection also includes the historic Manor House, the stylish Coldra Court Hotel, and the essential convenience of the new T? Hotel Magor, with a second T? Hotel Newport under construction, as well as 10 luxury self-catering Hunter Lodges.
In the event we receive a high number of applications, we reserve the right to close this campaign early
In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.