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Director, People Operations Cunard - FTC - Shore Based - Southampton

Employer
Carnival UK
Location
Southampton, Hampshire
Salary
Competitive
Closing date
19 Dec 2018

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Director, People Operations Cunard - FTC - Shore Based - Southampton

Carnival UK's People Team have recently been undergoing an exciting new transformation to change the way in which we work and serve the business and our customers in ways which are important to them.  We have created a new target operating model, understood required improvements to process and technology and designed a new organisational structure.   This is an exciting time to be joining us! The People Services team is a critical area of the overall People function accountable for providing exceptional end to end employee and crew lifecycle services underpinned by a strong service management and customer service ethic.  This is a 10 month FTC covering maternity.

The role

The Director, People Operations Cunard will be responsible for high quality end-to-end service delivery through the crew lifecycle: resourcing, rotations, logistics and training compliance along with ensuring a quality service and customer experience for all Crew across the world within their business area.  The role holder will directly manage 2 employees and a wider team of 10.

About you

The successful candidate will be an experienced HR professional with good knowledge of resourcing and/or HR operations.  They should have strong business acumen, be results driven with excellent stakeholder management abilities.

*This is a 10 month fixed term contract, covering maternity leave.

About Us

This position has been levelled at CUK05.

One of our core organisational values is that we are 'better together' and that’s why we’re working hard to build a flexible and inclusive culture; where difference is respected and valued and where our people can be themselves. Inclusivity is at the heart of everything we do so we welcome applications from everyone. We do not discriminate on the basis of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage & civil partnership and pregnancy & maternity.

Carnival UK is the operating company for P&O Cruises & Cunard. We provide unforgettable holiday experiences and operate a winning culture to achieve standout success. Our Cunard ships have been defining sophisticated ocean travel for over 175 years. Our ships have always been The Most Famous Ocean Liners in the World.  We continue our legacy of luxury ocean travel with our flagship Queen Mary 2, Queen Victoria and Queen Elizabeth, with Queen Mary 2 providing the only regularly scheduled transatlantic service between Southampton and New York. In 2022 our fourth Queen will join our Cunard fleet.

P&O Cruises has seven ships, including our flagship Britannia which joined our fleet in March 2015.  Our two new ships, the largest in the UK market, will join the fleet in 2020 and 2022, meaning we can offer more experiences tailored to British tastes - combining genuine service, a sense of occasion and attention to detail, ensuring passengers have the holiday of a lifetime, every time.

It takes great passion and real dedication to maintain our position at the top. That’s why extraordinary, passionate people are at the heart of our journey delivering the highest standards to our valued customers. With support to help you reach your potential, attractive company benefits and incredible employee offers on discounted cruises we want your career with us to be successful and fun.  Join us on our journey, apply now.

 

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