Computer Systems Specialist - Nationwide

Princess Cruises – Computer Systems Specialist

We serve. We respect our team. We innovate. We are consistent. We are accountable. We do it right.

Set sail on an exciting career course with Princess Cruises!  One of the best-known names in cruising, Princess Cruises is a global cruise company operating a fleet of 17 modern ships renowned for their innovative design and wide array of choices in dining, entertainment and amenities.  Princess Cruises is the employer of choice in the cruise industry.  We offer exceptional facilities and extensive learning and recreational programs for our crew.  Join our team and you’ll enjoy a truly adventurous career with excellent incentives, unlimited growth and ports of call that will leave you breathless.

The onboard Information Technology team manages and supports all shipboard IT systems and operations while also providing maximum system use. The onboard team works closely with our shore side IT department to continually improve our shipboard systems and technology. The focus is always on the guest experience and maintaining safe operations. We do this by keeping informed of the latest technological advancements and providing service excellence in all aspects of technology.

The Computer System Specialist is responsible for the level 1 support of all onboard computer systems. This includes installing and configuring new PC system hardware, upgrading existing hardware and supporting mobile devices. The Computer System Specialist works closely with the IT Officer to ensure all onboard systems perform at optimum levels.

Minimum Applicant requirements:

• Strong customer service skills with the ability to work on multiple tasks
• Proficiency in the use of computer business applications with working knowledge of PC / LAN systems, hardware and software applications
• Significant previous employment experience in areas of user support and troubleshooting hardware and software issues
• The ability to meet deadlines and maintain attention to detail and accuracy while working in a team environment
• Excellent written and verbal communication skills
• The ability to lift and carry IT equipment weighing up to 40 pounds
• Current CompTIA A+ 220-801 Certification, technical school certification or relevant equivalent work experience is strongly preferred.

Princess Cruises cover the cost of flights, transfers, meals, uniform and all equipment used on the job.

To apply for an onboard opportunity today, please visit the Careers pages on the Princess Cruises website or email your CV by clicking the 'Apply' button below, quoting reference CSS/L.J.18.

Regardless of the rank or role, we are all one Princess Cruises team. Together, we share our world, share our hearts, and create lasting memories.